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Anti-money laundering measures course Lottomatica

Overview

Interactive and multimedia: these are the successful factors of the course developed for Lottomatica which has changed the concept of e-learning in this great reality of the gaming world.

We have created a series of learning objects, Scorm compliant, to train Lottomatica staff on the preventive measures of the anti-money laundering law, exceeding customer expectations in terms of learning outcomes and number of active participants.

Objective achieved thanks to a truly interactive teaching system which spaced out the evaluation moments with the training ones, using an approach already defined in the course storyboard to ensure, for each step of the course, solutions able to motivate and stimulate an active participation of the users.

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The customer’s request

In December 2017, the Lottomatica training department requested an e-learning course approched to all tobacco bar managers authorized to sell Scratch & Win.

In fact, according to Italian law and the regulations in force, whoever supplies this product / service is obliged to be trained in all phases of product sales and management procedures, from the sale of the ticket to the winning.

In 2018, given the positive results obtained, the client commissioned us two new training projects, one relating to anti-money laundering for the VLT halls and another for the betting halls.

The internal audience was used to e-learning with a video and pdf manuals.

Our answer

In 2017, when we were commissioned the first e-learning project, we presented to the client our ways of creating an e-learning course and we worked together on a storyboard capable of supporting user involvement and building the right mix of interactivity and multimedia to make even the most technical and specific, interesting and stimulating contents.

We have thus created a Scorm compliant course, which can be used within the Lottomatica Moodle platform, with a mandatory final questionnaire to be administered to each participant who has exceeded the client’s expectations in terms of learning outcomes of the course subject and the number of active participants.

In 2018, two other important e-learning projects followed on topics relating to the rules and preventive anti-money laundering measures for the VLT and betting halls that each operator undertakes to adopt.

We are proud of the work carried out from 2017 to today and equally happy to be chosen, after four years, by Lottomatica for further projects dedicated to the world of digital training!

Client Lottomatica Sector Betting Project Name Corso e learning Lottomatica
Project type E-learning Realization 2017 - 2018

I am really impressed with this project.